Our company successfully developed webstore-equvivalent of call centers, which main features are very easy integration to server side of your current online store, have minimum memory and CPU-power footprints. Sales purpose features are automatic distribution of live communication between online call center operators from products and product lines, providing predefined answers to frequently asked questions about one or many products, product types or entire product lines. Also it have centralized rights management system to assign operators for defined products and product lines.

Our chat system have peculiar load balancing logic, and able to efficiently distribute requests from customers and users among operators without lagging and downtime. Customization of chat windows is possible, able to tailoring every webgui elements to correspond the style of your online store visible on the internet. You can able to fit website elements of our chat in many forms in fixed and hover style.

Beside previously listed features, we offer other valuable functions, like chat banner elements to various forms of ads, URL-specific chat windows and components, one or more chatting per customer or user, event and condition signals, user or customer login possibility, in this case chat history search for users and operators too. Our system support multi-tier communications between users and chat operators, seamlessly forwarding chat communication from operators of general tier to specialists. As a real benefit, we offer our technology in rentable form too, for testing, and for keeping this new investment of your company highly accountable.